RIT Auxiliary Services

Auxiliary Services Technician

September 2023 – Present

  • Supported RIT Dining with hardware issues, adding items to retail inventory, and removing items from the online ordering service
  • Communicated technical problems in a non-technical form to profit centers while problem solving
  • Troubleshooted hardware using internal documentation and assistance from team members

US Army Reserves

Information Technology Specialist

August 2021 - Present

  • Deployed: Very Small Aperture Terminals (VSATs), Combat Service Support Automated Information System Interface (CAISI), and Single Channel Ground and Airborne Radio Systems (SINCGARS) in an educational environment
  • Deployed OE-254s with the guidance of 25Us in the unit
  • Deployed networking infrastructure and Microsoft Exchange servers in a field environment

RTX BBN

System Administrator Intern

May 2024 - August 2024

  • Setup and hardened systems for closed labs by using DISA-provided STIGs for ensuring compliance
  • Installed Splunk, Tenable Nessus, Symantec Endpoint Protection Manager, and Ivanti Endpoint Manager
  • Researched and wrote documentation for SELinux
  • Assisted full-time staff with troubleshooting and researching fixes to problems