RIT Auxiliary Services
Auxiliary Services Technician
September 2023 – Present
- Supported RIT Dining with hardware issues, adding items to retail inventory, and removing items from the online ordering service
- Communicated technical problems in a non-technical form to profit centers while problem solving
- Troubleshooted hardware using internal documentation and assistance from team members
US Army Reserves
Information Technology Specialist
August 2021 - Present
- Deployed: Very Small Aperture Terminals (VSATs), Combat Service Support Automated Information System Interface (CAISI), and Single Channel Ground and Airborne Radio Systems (SINCGARS) in an educational environment
- Deployed OE-254s with the guidance of 25Us in the unit
- Deployed networking infrastructure and Microsoft Exchange servers in a field environment
RTX BBN
System Administrator Intern
May 2024 - August 2024
- Setup and hardened systems for closed labs by using DISA-provided STIGs for ensuring compliance
- Installed Splunk, Tenable Nessus, Symantec Endpoint Protection Manager, and Ivanti Endpoint Manager
- Researched and wrote documentation for SELinux
- Assisted full-time staff with troubleshooting and researching fixes to problems